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How to Apply Good Customer Service in Retail

Good Customer Service implies addressing your clients’ requirements in an ideal, productive, and wonderful way. In retail, that could mean recalling and rehashing clients, fashioning a neighborhood association with customers, effectively utilizing your item information, and that’s just the beginning. The best retail frameworks have customer management features and reporting that furnish you with bits …

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Retail Intelligence

What is Retail Intelligence? Retail Intelligence is a group of software and programs specifically focused on the management and creation of reliable knowledge through the analysis, processing, and recall of data generated at any retail outlet. The term Retail Intelligence was first used by the United Kingdom’s Retail Energy Company (REFCO) in 1992. Today, Retail …

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What is Artificial Intelligence in Retail and how can it benefit businesses?

AI in Retail Many retail organizations are looking for new ways to improve customer service and are researching the use of technology and computers in the back-end of the business. This includes software programs to help with inventory control, point of sale solutions, and credit card processing. The possibilities seem endless for how computers can …

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CANCER & COVID-19

The challenges of COVID-19 continue, but cancer remains the leading cause of death in Canada and funds for research are as critical as ever. Being able to effectively and efficiently treat cancer patients can alleviate hospital over-capacity issues and treating cancer in as many patients as possible helps those who are immuno-compromised and at greater …

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On April 23, 1996 Counter Intelligence Merchandising was launched!

Twenty-five years ago, our business humbly began out of our home’s basement with only three employees. As of today we have 25 employees with a field force of over 2000 merchandisers across Canada. Over the past twenty-five years, we have watched the retail environment transform before our eyes as it continues to evolve at a …

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How Retailers are Adapting to the Customer and Technology Trends

Today, customers are very much exposed to what’s new in the market and which retailer is offering the best deals and discounts. For retailers, it has become a challenging task to adapt to the changing needs and demands of the customers. In short, customers are now tech-friendly and rely massively on the technological ease that …

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All you need to know about Modular Retail Stores and How to Increase relevant walk-ins

What should a budding brand do to get first-hand experience and exposure to the potential of the business? The solution is to establish a retail store modular set-ups. This is a litmus test that helps in understanding the market, introducing the brand name to the customers or consumers, and selling the merchandise. But the competition …

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What Role does Merchandising Technologies play in a Retailer’s Strategies

With the rise of digital marketing and online business platforms, the brick and mortar businesses and practices are changing. One should not be surprised to know that many businesses have shut down the operations of the stores that don’t give them lucrative or desirable revenues. Merchandising has changed as well; now, every merchandiser is going …

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